ES
EN
DEPrivacy policy
This text is pending review by the company's legal adviser.
1. Who is responsible
| Data controller | Autos Borges S.L. · Tax ID (CIF) B35119841 |
|---|---|
| Registered office | Calle Lope de Vega, 1, Arrecife (Lanzarote, Las Palmas, Spain) |
| Office | Calle Las Olas, 1 A, 35508 Costa Teguise, Lanzarote |
| Contact email | autosborges@autosborges.com |
| Phone | +34 928 59 00 41 · WhatsApp +34 629 979 444 |
2. What data we process
- Data you give us: your email and, if you wish, your name, travel dates, how many of you are travelling and anything you tell us in the chat or the form.
- Technical data: an encrypted (non-reversible) version of your IP address, used only to prevent abuse (for example, limiting the number of submissions per person).
3. Why we use it and on what legal basis
| Sending you the “Lanzarote by car” guide and your quote | Your consent, which you give by accepting in the chat or ticking the box (Art. 6(1)(a) GDPR). |
|---|---|
| Sending you offers from Autos Borges | Your consent. You can withdraw it at any time with the “Unsubscribe” link in every email. |
| Replying to your booking request | Taking pre-contractual steps at your request (Art. 6(1)(b) GDPR). |
| Preventing abuse and mass submissions | Our legitimate interest in protecting the service (Art. 6(1)(f) GDPR). |
We don’t make automated decisions that affect you or create profiles. We never sell or share your data with third parties.
4. The “Lía” assistant
The website chat uses artificial intelligence (Google Gemini). What you type in the chat is sent to Google to generate the reply. Please don’t share sensitive data in the chat (health, ID documents, bank details…). Lía will only ask for your email, and always after asking your permission.
5. Who processes data on our behalf
To run the website we use the following providers, under data processing agreements:
- Vercel (website hosting).
- Supabase (database where we store your email and your request).
- Resend (sending emails).
- Google (Gemini, the chat assistant).
Some of these providers may process data outside the European Economic Area (for example, in the USA). In those cases, the transfer is covered by the EU–US Data Privacy Framework or by standard contractual clauses approved by the European Commission.
6. How long we keep it
We keep your email until you unsubscribe or ask us to delete it. If there has been no contact with you, we delete it after 2 years at the latest. If you go on to book, we keep the booking data for as long as the law requires (for example, for tax purposes).
7. Your rights
You can request access to, rectification or erasure of your data. You can also object to its use, ask for it to be restricted or provided in a portable format, and withdraw your consent at any time. Write to us at autosborges@autosborges.com.
To stop receiving emails, just click “Unsubscribe” in any of them.
If you believe we haven’t handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).
8. Cookies
This website does not use advertising or analytics cookies. Only the company’s internal panel uses technical cookies to keep its staff logged in.